Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a specialization, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing

Status: New AI skills

Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Project Management Life Cycle, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Project Schedules, Risk Management, Change Management, Milestones (Project Management), Organizational Structure

Ready to take the next step up from your entry-level IT role? Positions in this field earn more than twice the average salary for all occupations, so you have many high-paying career paths and specializations to choose from*. As a mid-level or advanced IT professional, you may begin to focus on an industry niche such as InfoSec, cybersecurity, cloud computing, or business IT. Higher-level IT professionals can also hold IT management or digital product management roles. Learn more about how to prepare for more advanced IT roles and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed February 1, 2024.