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Results for "customer feedback analysis"
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Team Motivation, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, Coaching, Creativity, Professional Development, Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
- Status: New AI skills
Google
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Big Data, Data Visualization Software, Data Analysis, IBM Cognos Analytics, Statistical Analysis, Data Mining, Dashboard, Apache Hadoop, Data Collection, Tree Maps, Excel Formulas, Apache Hive, Microsoft Excel, Data Quality, Data Cleansing, Data Import/Export
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Presentation, Data Wrangling, Data Visualization, SQL, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Excel Formulas, Professional Networking
- Status: AI skills
Microsoft
Skills you'll gain: Data Storytelling, Dashboard, Excel Formulas, Extract, Transform, Load, Power BI, Data Analysis Expressions (DAX), Microsoft Excel, Data Modeling, Data-Driven Decision-Making, Star Schema, Data Analysis, Data Presentation, Data Visualization Software, Microsoft Power Platform, Data Integrity, Spreadsheet Software, Data Validation, Data Transformation, Data Cleansing, Data Visualization
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Import/Export, Exploratory Data Analysis, Predictive Analytics, Data Science, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Analytics, Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Machine Learning Methods, Feature Engineering, Statistical Methods, Python Programming, NumPy
In summary, here are 10 of our most popular customer feedback analysis courses
- Giving Helpful Feedback: University of Colorado Boulder
- CVS Health Call Center Customer Service: CVS Health
- Google Data Analytics: Google
- Data Analysis and Visualization Foundations: IBM
- Customer Analytics: University of Pennsylvania
- Python for Data Science, AI & Development: IBM
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Improving Customer Retention: Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- IBM Data Analyst: IBM